Swap the next line of points for a reward they actually unbox at home. We buy it, ship it and prove it arrived — anywhere in the EU.
The reward that never gets refunded to points.
Packed like it matters. Because to them, it does.
Signed for at the door. Not marked delivered on faith.
If reward fulfilment is your job as Head of Loyalty or CRM, none of this is news to you.
Pick the colour, the style and the wording. It goes live on your own subdomain.
Your system tells us someone earned a reward. Let them choose from a list, or pick the item yourself.
We email or text them a branded claim link. They pick their item if you've given them a choice, then type in their own delivery address, no account or app needed.
We buy the item, ship it anywhere in the EU and close it out with courier tracking and a signature, not just their word that it arrived.
One call from your backend. The usual choice if you already have a reward engine.
Drop the claim flow into your own account area. It still looks like your product.
Point your CRM or campaign tool at us. No new backend work.
Send one from the dashboard, or upload a list for a whole campaign.
No. Your tiers, missions and campaign rules stay where they are. We pick things up the moment a reward has been earned.
It expires on the window you set and never reaches an invoice. We buy nothing until someone confirms an item and an address we can ship to.
Yes. You build a catalog per tier or per campaign, and we hide anything that can't legally ship to the recipient's country.
We hold the carrier contract, so we chase it. Your support team sends us the order ID and gets the tracking history and the signature back.
One segment, one catalog, a capped number of rewards over four to six weeks. Sandbox keys the same day, real deliveries usually within two weeks.
Tell us about your loyalty programme and roughly how many rewards you send. You get a catalog and a pilot plan.